Earlier this year Countrywide Healthcare Supplies Ltd received a Product Recall notice from one of our supply partners, Vernacare Ltd. Countrywide Healthcare Supplies Ltd acted upon this recall notice promptly, during late April Countrywide Healthcare Supplies Ltd contacted customers via a mailshot notifying you of the manufacturers recall and included the Product Recall notice letter from Vernacare Ltd.
The attached recall letter detailed all products effected by the notice and included the Countrywide Healthcare Supplies Ltd branded products ‘PrimaCare Large Moist Bodywipes – Pack 100’ and ‘PrimaCare Handi Wipe – Pack of 50’, these products are manufactured and packaged by the manufacturer, Vernacare Ltd.
As per the recall notice issued by Vernacare Ltd, customers should have contacted Vernacare Ltd directly where they had a product covered under the recall notice, including the Countrywide Healthcare Supplies Ltd branded PrimaCare products.
This recall notice has been re-issued to customers and a bulletin placed on our website with guidance from Trading Standards for clarification regarding the Countrywide Healthcare Supplies Ltd branded products PrimaCare and guidance from our supply partner Vernacare Ltd who confirm they are assuming responsibility for the PrimaCare branded products regarding returns, destruction notifications and credit notes to effected customers.
If you have any queries surrounding the recall of the products, please contact Vernacare on +44 (0)1204 529 494.