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We have a reputation for knowing our customers well

With over 5000 customers and numbers growing rapidly, we have a reputation for knowing our customers well.

Who we are

We are a privately owned specialist supplier to the care sector with 25 years’ experience supplying care homes all over the UK. Our business turnover has rapidly grown to over £30m as care providers put their trust in Countrywide and benefit from the comprehensive service offer that we provide.

OUR OFFER

Trusted Service

Leading levels of customer service from our friendly and experienced team to make working with us an easy and enjoyable experience.

Budget Control

Budget controls with agreed product lists, Bespoke Budget Minder software and monthly reports.

Reduced Costs

A comprehensive review of product ranges to drive up standards and reduce costs.

Premium Chemicals

Premium chemical products that will enhance the fragrance of your care home, add efficiency to your cleaning regime through best practice, reduce the use of single use plastics and save you money.

Sustainable Sourcing

Our products are sourced from the UK where possible to reduce the environmental impact and the risk of supply issues through importing. We use quality approved suppliers that meet our standards for ethical trading and can demonstrate consistent quality that meets the required levels.

Much More as Standard

More choice. More expertise. More flexibility. More value. A true partnership approach to account management. It all adds up to much more as standard.

OUR VOICE

We offer much more as standard

Countrywide Healthcare offers much more as standard. We can deliver a true partnership approach to help you improve quality in your care home whilst saving you money. Whether it’s online with our Budget Minder software, monthly management reporting or regular review meetings with your account manager we can help to reduce your costs and keep your budget on track.
Much more as standard conversation
Wind turbines, sustainable, field

Sustainable sourcing

Our products are sourced from the UK where possible to reduce the environmental impact and the risk of continuity of supply through importing. We use approved suppliers that meet ethical trading standards and can demonstrate a consistent quality that meets the required regulatory standards. Our state-of-the-art distribution facility ensures you get everything you need when you need it.

Driven and dependable

Our team of trained and experienced account managers will work closely with your housekeeping, laundry, kitchen and clinical personnel to support and ensure the products we supply are used effectively and meet all of your requirements. We provide training and best practice guides, chemical data sheets and wall charts which your teams will find useful to improve standards in your home.
Warehouse workers, covid19 restrictions, social distancing
Countrywide interiors

Countrywide Interiors

Whether you are building a new care home, adding an extension, or planning a refurbishment our dedicated interiors team can work with you to turn your aspiration into reality. We will work to your budget to create a home that meets the needs of your business, residents and regulatory authorities.
 
We can provide interior design services, help with your plans and create a warm and homely space for your residents to live in. We deliver a leading consultation service with much more as standard.

OUR VISION

Corporate Responsibility

Countrywide Healthcare has always had corporate responsibility at the heart of everything we do. Whether you are an employee, customer or supplier, we want to uphold a positive connection with our key stakeholders within the Care community.

Environmental Responsibility

At Countrywide Healthcare, we are continuously striving to reduce our impact on the environment. This is achieved through our own actions, our distribution premises, use of packaging and the promotion of products which reduce the use of single use plastics.

MEET THE TEAM

Alastair Kitching

Executive Chairman

Sarah Robinson

Managing Director

Jeremy Gilson

Sales & Marketing Director

Richard Hannah

Finance Director

Ellen Brown

National sales manager

Helen Kenny

National Account Manager

Beth Birkin

National Account Manager

Duncan Natt

National Account Manager

James Whittaker

Key Accounts Manager

Jazz Fletcher

Key Account Manager

Simon Grant

Key Accounts Manager

Steve Gray

National Projects Manager

Lisa Gibbons

Projects Manager - South

Leanne Newton

Office Projects Manager

Naomi Brammer

Head of Internal Sales

Luca Boccaccio

Procurement Manager